


Cloudveil Beige Alpaca Wool Balaclava
An alpaca wool balaclava is a quiet refuge from the winter chill. Its fluffy, soft texture envelops the skin like a delicate mist, providing pleasant, peaceful warmth. Its lightweight design, while not overwhelming, subtly accompanies everyday moments, allowing you to experience harmony and comfort every second. Natural alpaca fibers are gentle on even the most sensitive skin, and heat is distributed evenly without feeling heavy. Each weave is crafted with softness and subtle elegance in mind. The balaclava protects the face, neck, and head while remaining minimalist and timeless in design. It can be worn in a variety of ways, adapting to your daily rhythm and style. The fluffiness of the fibers gives it a refined appearance and exceptional lightness. It's an accessory that soothes the senses, allowing you to slow down and pause in the rhythm of winter. The balaclava creates an aura of peace and softness, while remaining functional and elegant. Its natural beauty harmonizes with any winter outfit. It's a small luxury that stays close all season long. Perfect for everyday use and long winter walks, it's a combination of nature, comfort, and timeless aesthetics that makes winter days a pleasure. An alpaca wool balaclava is more than just an accessory—it's a delicate wrap that accompanies you every day. Every product in our collection is handcrafted in our own knitting workshop in Głowno.
75% finealpaca, 25% polyamide
Produkty z luksusowych włókien – kaszmiru, jedwabiu, alpaki suri czy merynosa – to inwestycja w jakość. Delikatna pielęgnacja pozwala zachować miękkość, kształt i naturalne piękno na dłużej.
PRANIE
- Zawsze pierz ręcznie w chłodnej lub letniej wodzie (nigdy gorącej).
- Używaj łagodnego detergentu o neutralnym pH lub płynu do jedwabiu, kaszmiru i wełny.
- Nie pocieraj i nie wykręcaj — delikatnie unosząc materiał w wodzie.
- Po wypłukaniu odciśnij nadmiar wody bez skręcania.
SUSZENIE
- Susz na płasko na czystym ręczniku.
- Z dala od bezpośredniego słońca i źródeł ciepła.
- Nie używaj suszarki bębnowej i nie wieszaj mokrego wyrobu — może się rozciągnąć.
PRASOWANIE I ODŚWIEŻANIE
- Niska temperatura, prasuj przez czystą ściereczkę (szczególnie jedwab).
- Najlepiej prasować lekko wilgotny materiał lub spryskany wodą.
- Możesz użyć parownicy, trzymając ją kilka centymetrów od dzianiny.
PRZECHOWYWANIE
- Przechowuj w suchej, przewiewnej przestrzeni, w bawełnianych woreczkach lub szufladach.
- Dodaj naturalne środki: lawenda lub cedr (ochrona przed molami).
- Unikaj plastiku — może zatrzymywać wilgoć i osłabiać włókna.
Wskazówka: często wystarczy przewietrzenie produktu — bez prania — aby odświeżyć włókna.
DELIVERY FORMS
- when paying before shipping – DPD courier pickup PLN 12.
- when paying before shipping – GLS courier PLN 22.
- when paying before shipping – Inpost courier PLN 20.
- when paying before shipping - Inpost parcel lockers PLN 15.
- when paying before shipping - FedEx 15 PLN.
- when paying on delivery – FedEx courier PLN 20.
What is the waiting time for delivery?
Delivery time is 1 to 10 business days. Typically, it's the next business day. Delivery times may be extended if the customer (or other people who can accept the delivery) is not present at the specified delivery address, the courier is unable to contact them, or for other reasons beyond the courier's control.
We are committed to processing your orders quickly. Our standard procedure is to deliver your goods within one to three business days from the moment you place your cash-on-delivery order or receive payment for an order paid by bank transfer.
When does the decision on the form of payment be made?
You choose your payment method when placing your order by selecting the appropriate options on the form. Can I receive a VAT invoice for the products I order? Yes, to receive a VAT invoice, please select the "I want to receive a VAT invoice" option when placing your order.
How long will it take for my order to be shipped?
We are committed to processing orders as quickly as possible. Our standard procedure is to deliver goods within 1 to 10 business days from the moment a cash-on-delivery order is placed or payment for an order paid by bank transfer is received.
Orders placed through the store are processed immediately after payment is received and credited to our account, or when ordered with the cash on delivery option. The fastest payment method is through PayU and PayPal – payment confirmation usually arrives within 15 minutes.
What time will the courier deliver my parcel?
Couriers deliver parcels on business days (Monday to Friday) from 8:00 a.m. to 6:00 p.m.
Can I track my shipment?
Yes, it is possible on the website of the courier company GLS (locate your parcel). The e-mail confirming the shipment of your order contains the consignment number, which, when entered in the search engine above, will allow you to quickly check where your parcel is currently located.
What to do if delivery is delayed?
If you have any problems tracking down an undelivered shipment, please contact GLS (contact). The GLS Customer Service Department will use the consignment number provided in the order confirmation email to determine the status of your shipment. We encourage you to inspect the shipment before accepting delivery from the courier. In the event of damage resulting from improper transportation, please complete a damage report in the presence of the courier and then contact our Customer Service Department.
Clothing designs and photographs constitute a manifestation of individual creative activity (a "work"), protected by the Act of 4 February 1994 on Copyright and Related Rights (Journal of Laws of 1994, No. 24, item 83, as amended). Violation of the provisions of this Act, regardless of civil liability (including, among others, the obligation to pay three times the applicable remuneration), also results in criminal liability. Anyone who misappropriates authorship or misleads others as to the authorship of all or part of another person's work is subject to imprisonment for up to 3 years.
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