DELIVERY FORMS ( POLAND)
- for payment before shipping - GLS courier PLN 14 ( in Poland)
- for payment before sending - Poczta Polska 19 PLN
- for payment before shipping - Inpost Parcel Lockers 14 PLN
- for payment on delivery - GLS courier PLN 19
- for purchases over PLN 500 - FREE SHIPPING
What is the waiting time for delivery?
The delivery time is 1 to 3 business days. As a rule, this is the next business day The delivery time may be longer as a result of the absence of the Customer (or other people who can pick up the delivery) at the delivery address provided, no contact with the courier or for other reasons depending on the courier company.
How soon will my order be shipped?
We care about orders as soon as possible. The standard procedure provides for the delivery of goods within 1 to 3 business days of placing an order on delivery or receipt of payment for an order paid by bank transfer.
Orders placed in the store are processed immediately when they are paid and the payment is credited to our account or ordered with the option of payment on delivery. The fastest form of payment is the payment via the electronic payment systems PayU and PayPal - confirmation of payment usually reaches us within 15 minutes.
What time will the courier deliver my parcel?
Couriers deliver packages on business days (Monday to Friday) from 8:00 to 18:00. Can I monitor my shipment? Yes, it is possible on the website of the DPD courier company (locate the parcel). The e-mail confirming the shipment of the order contains the waybill number, which entered in the above search engine will allow you to quickly check where your parcel is currently located. What to do if delivery is delayed? In case of problems with determining the fate of the undelivered shipment, please contact the GLS courier company (contact). Based on the waybill number, which is in the e-mail confirming the shipment of the order, the GLS Customer Service will determine what is happening with your shipment. We encourage you to check the package before picking up from the courier. In the event of damage resulting from inadequate transport, make a damage report in the presence of the courier and then contact our Customer Service Department.